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US Shift - Customer Support Executive - Bangalore

Posted Date: 02/02/2018

We are hiring technical support executives for the US shift with 3-4 years of experience to provide support for our proprietary software product FS Pro in India and USA.
Job Location: Bangalore, India.

• Excellent communication skills both written and spoken english.
• Well-versed with Microsoft Word. Technical support experience in MS Word. Aptitude to understand the tool (FS Pro) and MS Components.
• Excellent English written and verbal communication skills. Provide global support. Ability work with customers to identify problems and advise on the solution.
• Analyse call logs to spot common trends and underlying problems. Desired Skills and Experience.
• Possess strong technical background.
• Explain and resolve complex information in simple, clear terms to our clients.
• Assess each customer/employee's IT knowledge levels.
• Ability to deal with difficult callers.
• Good analytical and problem solving skills.
• Up-to-date technical knowledge in MS Word.
• An in-depth understanding of the software versions and equipment clients are using.
• Good interpersonal and customer care skills.
• Prior experience of handling US customers will be given preference.

Tele Marketing Executive for Australia time zone

Posted Date: 01/31/2018

Contact businesses and individuals by telephone in order to promote and sell goods and services, receive orders, gather information, verify details or request donations for charitable causes.
Job Location: Bangalore, India.

Requirement
• Contact businesses and private individuals by telephone to promote products, services and/or charitable causes
• Solicit orders for goods and services over the telephone
• Explain the product or service to potential customers
• Deliver scripted sales pitch to the customer
• Adjust scripted sales pitch to meet needs of specific individuals
• Provide pricing details
• Handle customer questions
• Obtain customer information including names and addresses
• Record customer details including reaction to the product or service offered
• Receive orders over the telephone
• Input order details into the computer system
• Record customer details and details of transaction
• Obtain contact details of potential customers from sources including telephone directories and purchased lists
• Schedule appointments for sales staff to meet prospective customers
• Conduct customer and marketing surveys

Desired Skills and Experience
• Communication skills
• Persuasiveness
• Adaptability
• Initiative
• Negotiation skills
• Stress tolerance
• High energy levels
• Self motivation

Senior JAVA developer

Posted Date: 01/17/2018

The resume should have experience in Angular JS
Job location: Bangalore, India.

Requirements (technology):
• Back End: JAVA programming language, Mysql, Elasticsearch, Spring, Experience with JHipster is a plus
• Front End: Angular 4, Bootstrap, XML, JS, HTML5, CSS3, SASS, GULP
• Testing: Karma, Jasmine
• Deployment: GIT, Experience with Docker is a plus, yarn, bower, Node.js, yeoman